ForeverSathiPrivacy Policy

Privacy Policy

Last updated: April 2025

At ForeverSathi, your privacy is not just a legal obligation — it is a core value. This policy explains what we collect, why we collect it, and how we protect it.

1. Who We Are

ForeverSathi is a matrimonial platform operated by ForeverSathi Technologies Pvt. Ltd., registered in India. We provide matchmaking services to help individuals find life partners.

2. Information We Collect

We collect the following categories of information:

  • Registration data: name, email address, phone number, date of birth, gender.
  • Profile data: religion, caste, community, mother tongue, height, education, profession, income, marital status, family details, and partner preferences.
  • Photos: profile photos and gallery images you upload.
  • Communication data: messages exchanged with other members on our platform.
  • Usage data: pages visited, features used, search queries, device type, IP address, and browser information.
  • Payment data: transaction IDs and plan details. We do not store full card numbers — payments are processed by Razorpay.
  • Verification data: documents submitted for identity or profile verification.

3. How We Use Your Information

  • To create and manage your account and profile.
  • To suggest compatible matches based on your preferences and profile.
  • To send you match alerts, interest notifications, and service updates via email or SMS.
  • To process payments and manage your subscription.
  • To verify your identity and maintain platform safety.
  • To improve our algorithms, features, and user experience.
  • To comply with legal obligations and resolve disputes.

4. Profile Visibility

Your profile is visible to other registered members of ForeverSathi. You can control your visibility settings from your account dashboard, including options to hide your profile from search, blur your photos, or restrict who can view your contact details.

Your phone number and email address are never displayed publicly. They are only shared when you explicitly unlock contact details using your plan quota.

5. Sensitive Personal Data

Matrimonial profiles by nature include sensitive personal data such as religion, caste, and community. You provide this information voluntarily to improve match quality. We treat this data with the highest level of care and do not sell or share it with third parties for advertising purposes.

6. Sharing Your Information

We do not sell your personal data. We may share it only in the following circumstances:

  • With other registered members as part of the matchmaking service (profile data only, as per your visibility settings).
  • With trusted service providers such as Razorpay (payments), Mailjet (email delivery), Sentry (error monitoring), and cloud infrastructure providers — all bound by confidentiality agreements.
  • With law enforcement or regulatory authorities when required by law.
  • In the event of a merger, acquisition, or sale of assets, with appropriate notice to you.

7. Cookies and Tracking

We use cookies and similar technologies to keep you logged in, remember your preferences, and understand how you use our platform. You can control cookie settings through your browser. Disabling cookies may affect certain features of the platform.

8. Data Retention

We retain your data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes. Anonymised and aggregated data may be retained indefinitely for analytics.

9. Data Security

We implement industry-standard security measures including HTTPS encryption, hashed passwords, access controls, and regular security audits. However, no system is completely secure. We encourage you to use a strong password and not share your account credentials with anyone.

10. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Correct inaccurate or incomplete data.
  • Request deletion of your account and personal data.
  • Withdraw consent for optional data processing at any time.
  • Lodge a complaint with the relevant data protection authority.

To exercise any of these rights, contact us at privacy@foreversathi.com.

11. Children's Privacy

ForeverSathi is strictly for individuals aged 18 and above. We do not knowingly collect data from minors. If we become aware that a minor has registered, we will immediately delete their account and data.

12. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on the platform. Continued use of ForeverSathi after changes constitutes acceptance of the updated policy.

14. Contact Us

For any privacy-related questions or requests:

ForeverSathi Technologies Pvt. Ltd.

Email: privacy@foreversathi.com

Support: support@foreversathi.com

Website: foreversathi.com